Digital Process Explained

For the 2021-22 season, the Chamber Pass Program will be a digital process. 

First – Did you complete the pre-verification checklist?

Now – you may start the Chamber Pass Program process:

  1. Member Opt-in 
  2. Chamber Verification of Eligibility
  3. Member completes ASC Pass Selection
  4. Member completes ASC Pass Payment
  5. Employee redeems voucher

Jump to the Chamber Discounted Ski Pass Program main page.


STEP 1 | Opt-in

Member takes action

The designated Chamber Pass Program representative completes the online Chamber registration process to opt into the program.

Opt-in

Important:

  • READ ME —> How To: Opt-in for the discount – Step-by-step instructions on how to complete the form.
  • Chamber staff will NOT complete the form on behalf of the business. 

Confirmation of Step 1

The Chamber Pass Program representative will receive an automatic confirmation email:

Chamber Pass Step 1 Opt In confirmation email

Step 1 | Member Opt-in is now complete. 


STEP 2 | Verification of Eligibility

Chamber takes action

Chamber staff reviews the opt-in registration, then determines if the member meets the eligibility requirements of the Chamber Pass Program.

If the member does NOT MEET the qualifications:

  • Chamber staff will contact the Chamber Pass Program representative to explain the required steps that must be taken in order for the business to be considered eligible. This will delay the overall process.
  • Avoid this extra step! – Complete the pre-verification checklist PRIOR to Step 1.

If the member does MEET the qualifications:

Important:

  • Allow up to two business days for Chamber staff to process the registration form and complete the verification of eligibility for the Chamber Pass Program discount.
  • Chamber staff will not verify your eligibility with ASC until the annual membership investment has been made. Pay online.

Confirmation of Step 2

Once the chamber has verified the member, the Chamber Pass Program representative will receive a confirmation email from the Chamber, with next steps.

This email contains a link to the Aspen Skiing Company online order form.

Step 2 Chamber Verification Complete email

Step 2 | Chamber Verification of Eligibility is now complete. 


The Chamber’s role is to verify eligibility for the discount.

The rest of the process is done directly with Aspen Skiing Company.


STEP 3 | Pass Selection

Member takes action with ASC

The designated Chamber Pass Program representative clicks the link in the email provided by the Chamber,  completing the Aspen Skiing Company (ASC) Season Pass Order Form.

Enter the total quantity and type of passes requested. 

2021 ASC Order Form Screenshot

The form will ask for a preferred payment method, however no payment will be made to ASC at this time (that is Step 4). HOW you pay will be based on the payment method selected:

2021 ASC payment methods

Confirmation of Step 3

If the Aspen Skiing Company Chamber Pass Order Form is completed successfully, this screen will display:

2021 ASC Order Confirmation screen

If “Send me a copy of my responses” was selected (checked) on the order form, the Chamber Pass Program representative will receive a confirmation email from Aspen Skiing Company. once 

Chamber Pass Program ASC pass order confirmation email screenshot

Step 3 | ASC Pass Selection is now complete. 

Important:


STEP 4 | Pass Payment

Member takes action with ASC

Important: DO NOT WAIT UNTIL THE LAST MINUTE! Allow enough time for ASC to contact the designated Chamber Pass Program representative, and to complete the payment process (which may take some back and forth communications).

HOW you pay will be based on the payment method selected in Step 3:

Once payment is complete, the business has officially locked in the Super Early Pricing rate for passes.

ASC Payment Requirements

Payment to Aspen Skiing Company for all Chamber pass vouchers must be made by business credit card, business check or wire transfer. There is a $10,000 per business limit for credit card purchases per season. Personal credit cards will only be accepted from the business owner whose name is specified by the Chamber of Commerce. Personal checks and cash will not be accepted. 

If Business Credit Card In Person or was selected as the payment method in Step 3, the designated Chamber Pass Program representative will need to physically visit an ASC ticket office to pay with an approved payment method. Click here for ticket offices & hours. NOTE: The Riverside Ticket office (255 Gold Rivers Court, Basalt, CO 81621) is open from September 7 – November 24: 7 days a week, 9 a.m. – 4:30 p.m.

If was selected as the payment method in Step 3, a representative of Aspen Skiing Company will call the phone numbers listed in the order form with 72 hours for payment. The designated Chamber Pass Program representative will then provide the business credit card details to the representative. NOTE: This was the method selected by Chamber staff, and the turnaround time was accurate.

ASC will provide the Chamber Pass Program representative more details on next steps for this option

usinesses can mail a check to ASC atNOTE: Mailing a check will result in a slower turnaround time for the final step of the process.

Confirmation of Step 4

No-contact, digital methods

Once payment is complete, the Chamber Pass Program representative will receive a payment confirmation email. The email will contain two attachments – a receipt (PDF) and an Excel file with corresponding voucher numbers for the passes that were purchased. 

The body of the email contains important information about voucher distribution and how to redeem the voucher for a ASC pass (loading it onto an RFID Aspen Card).

Step 4 ASC Payment Confirmation

In-person payment methods

Chamber staff has not gone through this version of the process, so we are unable to provide details. 

Congratulations – you have completed the 2021 Chamber Pass Program process!


Employee Voucher Redemption

From Aspen Skiing Company | Chamber Pass Voucher Redemption Information

More information here (under “Redeeming Your Voucher”)

Chamber Pass Program representatives from each business were sent voucher numbers for each individual (employee/spouse) associated with a Chamber Discounted Pass. The chamber does not have this information.
 
Chamber Pass vouchers can be redeemed online and in person at an ASC ticket office.

Employees must have their voucher ID number in order to redeem. Chamber Passes should be redeemed by the employee only. 

IMPORTANT: Voucher Refunds: Unredeemed* 2021-2022 Chamber pass vouchers may be returned to Aspen Skiing Company for full refunds through February 15, 2022. Refunds will NOT be provided after February 15, 2022. Once a voucher has been turned into a pass (the steps below) it becomes nonrefundable even if the pass is never used. *Unredeemed means that the voucher has NOT been loaded onto an RFID Aspen Card.

  1. Get voucher number from employer. It is a 10-digit number starting with 1. This is located in the middle of the physical voucher and were also emailed (xls document).
  2. Redeem the voucher by using the link shop.aspensnowmass.com/?code=VOUCHERNUMBER. For example, if Joe Smith’s voucher number is 1664567890, Joe’s specific link would be shop.aspensnwomass.com/?code=1664567890.
  3. Once voucher is confirmed, guests will be directed to the Chamber Pass Product. 
  4. The Chamber Pass will be automatically selected with options to upgrade (if applicable).
  5. Once pass is selected, add to cart and continue through the check-out process.
  6. On payment page, the guest will be prompted to re-enter the voucher number. Any remaining balance will be due upon check-out. NOTE: If no upgraded is needed, no credit card is required.

Additional redemption instructions can be found at aspensnowmass.com/chamber under the “Redeeming Your Voucher” tab lower on the page. Please contact Aspen Skiing Company at contactus@aspensnowmass.com with any questions.

Redeem Your Chamber Pass


Additional details

IMPORTANT: Voucher Refunds: Unredeemed* 2021-2022 Chamber pass vouchers may be returned to Aspen Skiing Company for full refunds through February 15, 2022. Refunds will NOT be provided after February 15, 2022. Once a voucher has been turned into a pass it becomes nonrefundable even if the pass is never used. *Unredeemed means that the voucher has NOT been loaded onto an RFID Aspen Card.

Season Pass Refunds: All unused 2021-2022 season passes are fully refundable through August 27, 2021. After August 27, 2021, passes are nonrefundable and unused days have no value. Once you decide to keep your pass, insurance must be purchased before the start of the season to cover your investment.

Season Pass Insurance: Travel Guard’s Multi Event Insurance plan can provide coverage for events that happen beyond your control. It can help cover your ski pass investment if you need to cancel your season pass for covered reasons prior to the beginning of the ski season or if other covered unforeseen circumstances arise during the ski season. For questions on the season ski pass insurance, visit travelguard.com/multievent or call Travel Guard at 866-690-6859 and reference product 101074 P3. To add pass insurance please contact Aspen Skiing Company at 970-923-1227 or 877-282-7736.

Now about those vouchers…

There is no need to come into the ticket office to pick up physical Chamber Pass vouchers or to redeem Chamber Pass voucher for a ski pass. This year, you can redeem your vouchers online. 

Starting Oct. 11, 2021, employees can click on the link that the Chamber Pass Program representative will send to them, which will take them directly to the Aspen Snowmass e-store to redeem their voucher for their ski pass. During the redemption process they can choose to upgrade or opt in with pass options. Employees can still redeem their vouchers by phone 877-872-7702 or in person; click here for ticket offices & hours.

Chamber Pass Program representatives – details about voucher redemption are contained within the payment confirmation email from Aspen Skiing Company (subject: [CompanyName]_ PassVoucherIDs_PAID).


CHAMBER PRO TIP: Feel free to distribute the appropriate voucher number to your employees, however it is recommended that they to keep it in the voucher form (i.e. not loaded onto the RFID Aspen Card) until the pass holder plans on skiing. By taking this approach, the voucher could still be returned for its full value if something happens between now and the winter season.

IKON BASE PASS REDEMPTION DETAILS
Details coming soon.