Step-by-Step: How to Complete the Online Purchase Process
The Chamber Pass Program can be completed 100% online* and consists of three distinct phases. Steps 1 and 2 are managed between the business and the Basalt Chamber, while Step 3 is completed directly with Aspen Skiing Company (ASC). *Online pass purchases is highly recommended. While available for in-person voucher purchases, during the summer months, the Aspen Mountain and Snowmass Gondola ticket offices are open limited days with shorter hours of operations.
Each phase requires processing time. Members should not wait until the final deadline to begin.
⚠️ Critical Prerequisites
Before initiating Step 1, the business must ensure it meets the Aspen Skiing Company qualifications AND reviews the chamber’s pre-verification checklist. The entire process will be delayed if these prerequisites are not addressed in advance.
Pre-verification checklist ← START HERE
Furthermore, selected businesses are REQUIRED to provide proper payroll and residency documentation if chosen for the annual audit, which is done to ensure program compliance and to prevent fraud. If an organization cannot produce these documents, participation in the program should be highly reconsidered, as non-compliance results in severe financial penalties. Contact the Chamber at (970) 927-4031 with any questions.
There is a three-step online process to get discounted Chamber passes.
The Chamber verifies a business’s eligibility for the discount. This requires a member to opt-in.
Once verified, the business completes the pass purchase and payment process directly with Aspen Skiing Company.
Online Process Overview
- Step 1 | Member Opt-In Registration: The business completes an online opt-in registration form to notify the Chamber of its intent to participate
- Step 2 | Verification of Eligibility: The Chamber verifies that the business and its employees meet all eligibility qualifications.
- Step 3 | Pass Selection and Payment (bStore): Once verified, the business completes the pass selection and payment process directly through Aspen Skiing Company’s online system.
STEP 1 | Opt-in
Action required by member | Complete by September 11, 2026
The Chamber utilizes an online registration form within its membership database to manage the opt-in process.
The chamber leverages an event registration function within its database to manage the opt-in process. Please read the instructions.
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Submission Policy: The opt-in form must be completed online by the designationed Chamber Pass Program representative on behalf of the business/organization. Chamber staff cannot complete this form on behalf of a member.
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Late Fee: Any late opt-in registrations submitted after 5 p.m. on Friday September 11, 2026, will be assessed a $150 rush fee to expedite verification before the Super Early Pricing deadline.
Designated Representative Requirement | Only one single point of contact per organization may manage this program. The designated Chamber Pass Program representative should be an owner, manager, or a key leader in an HR or Accounting role. This representative is entirely responsible for submitting the forms, ordering passes, making payments, and managing internal pass distribution and record-keeping. The Basalt Chamber and ASC will communicate exclusively with this designated representative, not with individual employees.
Opt-In Instructions ← how to complete the opt-in registration form, with step-by-step screenshots
Confirmation of Step 1
When the form is properly submitted, the Chamber Pass Program representative will automatically receive a “Registration Submitted” confirmation email from the Chamber’s database system. This marks Step 1 as complete.
This confirms that Step 1 is complete.
STEP 2 | Verification of Eligibility
Action required by chamber staff
Chamber staff reviews the submitted opt-in registration information, then determines if the member meets the eligibility requirements of the Chamber Pass Program, including ensuring all outstanding invoices have been paid. Unsure if you have a balance due? The pre-verification checklist includes instructions on how to check.
If the member does NOT MEET the qualifications: The Chamber Pass Program representative will be contacted with the necessary corrective actions. This will cause delays with the process.
If the member does MEET the qualifications: Chamber staff manually enters the member’s information to Aspen Skiing Company’s secure database of approved eligible organizations.
IMPORTANT
- Processing time: Allow up to two business days for chamber staff to process the registration form and complete the verification of eligibility.
- Chamber staff will not verify eligibility until the annual membership investment has been paid. Members with outstanding invoices through November anniversary dates must have a zero balance in order to proceed.
Confirmation of Step 2
Once verified, the Chamber Pass Program representative will receive a “Verification of Eligibility” confirmation email from the chamber outlining the transition to the purchasing portal.
This confirms that Step 2 is complete.
The Chamber’s role is to verify eligibility for the discount.
The rest of the process is completed directly with Aspen Skiing Company.
STEP 3 | Pass Selection and Payment (bStore)
Action required by member | Complete by September 18, 2026 for Super Early Pricing
Following Chamber verification, Aspen Skiing Company creates a unique business account (username and password) within its online ordering platform, the bStore. Account credentials can take time to generate.
CHAMBER PRO TIP | Leverage the time between Step 1 and Step 3 to review pass types and determine the pass needs of the organization. This will expedite the ordering process once the business gains access to the shopping portal. For pass insurance questions, visit Travel Guard or call 866-385-4839 for more information.
bStore Account creation and login
Once the account has been created by ASC, the designated Chamber Pass Program representative will receive an enrollment email with the subject line “Confirmation of bStore enrollment for [BUSINESS NAME]” from DoNotReply-AspenSnowmass@aspensnowmass.com.
If you cannot find this email, search for the subject line: “Confirmation of bStore enrollment”
The body of the email will include a link to the bStore online order form, as well as the unique business username and password to login. Do NOT change the password to this account.
NOTE: bStore login credentials are created annually. Usernames and passwords from previous years will not work. Please only use the credentials generated for the 2026-27 season.
bStore pass selection and purchase
Using the ASC-provided username and password, the designated Chamber Pass Program representative will log in to select the desired passes for the organization and complete the payment. Not all fields are required; please refer to the bStore Instructions.
bStore login page ← order passes here
bStore Instructions ← PLEASE READ. How to select and purchase Chamber Passes through ASC’s bStore.
Once payment is received by ASC, the business has officially locked in the Super Early Pricing rate.
Video of the process from the 2025-26 season (minus the Chamber’s credit card details and final purchase):
IMPORTANT
- Prices are not locked in until ASC has received payment. Complete the pass selection and pass payment by September 18, 2026 to lock in the Super Early Deadline pricing.
- Do NOT change the password to this account.
- Chamber staff does not have access to ASC’s e-commerce platform. We cannot see where a member is within Step 3 of the process, nor if passes have been purchased (or not).
ASC Payment Requirements
- Payment to Aspen Skiing Company for all Chamber pass products must be made by business credit card, business check or wire transfer.
- Personal checks and cash will not be accepted. Personal credit cards or checks will only be accepted from the business owner whose name is specified by the Chamber of Commerce (typically sole proprietors).
- The preferred payment method selected during Step 1 during the opt-in registration will determine what payment types are accepted during checkout. If you are unsure, select “Business Check/Wire Payment”. Members who selected Business Credit Card will only be able to pay online for passes via credit card.
- Chamber pass vouchers can also be purchased in person at a ticket office, however hours may be limited.
The details that follow are from the 2024-25 season.
The chamber will post updates and new screenshots for the 2026-27 season as soon as staff completes the process themselves. The core information, however, should remain pretty consistent.
Payment Confirmation
Once payment is complete, the Chamber Pass Program representative will receive an email from grouptix@aspensnowmass.com with the subject line: Aspen/Snowmass – bStore Cart ID XXXXXXXX : [Designated Pass Person’s name] Chamber : SalesOrderConfirmation_Reseller.
For example, the Basalt Chamber’s received the email below. In the chamber’s case, we received two emails that were essentially identical.
The email contains a PDF attachment with your Chamber Pass order information.
Aspen Skiing Company staff will then process your order, and send a follow-up email when complete.
Order Confirmation and Voucher numbers
Please allow 2-3 business days | Once the order is processed by Aspen Skiing Company, the Chamber Pass Program representative will receive a order confirmation and voucher ID email from Product Sales and Services (ASCPaSS@aspensnowmass.com) with the subject line: PAID Aspen Snowmass Chamber Voucher Order
For example, the Basalt Chamber’s received the email below:
Keep scrolling…..
The email contains two PDF attachments:
- 2024-25 Chamber Guidelines and Benefits
- A PDF receipt ([BUSINESS NAME]– SalesOrderConfirmation_Consumer) with corresponding 10-digit voucher numbers for the passes that were purchased.
The body of the email contains important information about voucher distribution and how to redeem the voucher for a ASC pass (loading it onto an RFID Aspen Card). The voucher link(s) for future redemption will be listed in the attached PDF (see red arrow):
Congratulations – you have completed the 2026 Chamber Pass Program process!
About vouchers
What is a voucher?
A voucher is a unique 10-digit digital code (e.g. 1234567890) representing the stored financial value of a season pass. It represents the stored value of a pass, similar to a gift card.
Voucher Redemption
The Chamber Pass Program representative distributes these codes to qualified employees or spouses. The individual passholder must then log into shop.aspensnowmass.com through a personal account, enter the voucher code into the voucher bar, and follow the prompts to load the credentials onto a physical RFID Aspen Card.
CHAMBER PRO TIP | Staffing changes can occur between summer and when the mountains open, so it is a best practice to wait to distribute voucher number(s) until the winter season approaches. This prevents vouchers from being prematurely tied to a single user, and ensures that final passholders are indeed a qualified employee, spouse or owner of a Chamber member business. It is also a good idea to wait to redeem because of ASC’s refund policy (below).
Voucher Refunds and Deadlines
Unredeemed vouchers (codes that have not yet been loaded onto an RFID Aspen Card) qualify for a full refund if returned to ASC by December 11, 2026.
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Late Returns: Unredeemed vouchers returned between December 12, 2026, and January 29, 2027, will be assessed a $200 late fee per voucher.
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Final Cutoff: No refunds are permitted under any circumstance after January 29, 2027. Once a voucher code has been redeemed by an employee, it becomes entirely non-refundable, even if the pass is never used on the mountain.
Voucher redemption
Details about the voucher redemption process are available on Aspen Skiing Company’s website, under the collapsable section “Redeeming Your Voucher.” Please contact Aspen Skiing Company at contactus@aspensnowmass.com with any questions.